Terms and conditions

These Website Standard Terms And Conditions contained herein on this webpage, shall govern your use of ghahealth.co.uk, including all pages within this website (collectively referred to herein below as this Website). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.

Intellectual Property Rights

Under these Terms, The Global Health Alliance Limited and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

Restrictions

• using this Website in any way that is, or may be, damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;

No warranties

This Website is provided as is with all faults, and The Global Health Alliance Limited makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website.

Limitation of liability

In no event shall The Global Health Alliance Limited, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and The Global Health Alliance Limited, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent The Global Health Alliance Limited from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney's fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

Variation of Terms

The Global Health Alliance Limited is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between The Global Health Alliance Limited and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of this Website (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

Refund Policy

At Global Health Alliance, we are committed to providing our healthcare professionals with high-quality, accredited courses to enhance their knowledge and skills. We understand the importance of satisfaction with our educational offerings, and we strive to meet your expectations.

Money-Back Guarantee

If, for any reason, you are not completely satisfied with a course you have purchased, we offer a money-back guarantee within one week (7 days) from the date of purchase. We believe in the value of our courses and want to ensure that you feel confident and content with your investment in your professional development.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@ghahealth.co.uk within one week of your purchase.
2. Include your order number and the reason for your dissatisfaction.
3. We will review your request and get back to you within 48 hours.

Please note that this refund policy applies to both our paid courses and any other paid content available on our website. Our goal is to foster a positive learning environment and support your career growth in healthcare.

Thank you for choosing Global Health Alliance for your professional education.

Health & Safety Policy for Online Live Webinar Sessions

Purpose:
To ensure a safe and conducive learning environment for all participants in our online live webinar sessions, GHAHealth.co.uk is committed to promoting health and safety practices that cater to the well-being of both students and instructors.

Scope:  
This policy applies to all live, online masterclass courses and webinar sessions provided by GHAHealth.co.uk.

Policy Statements:

1. Adequate Rest Between Modules: Each webinar session is designed with structured breaks to allow students sufficient rest. For every hour of instruction, a minimum of a 10-minute break is provided to prevent screen fatigue and maintain high levels of concentration and engagement.

2. Ergonomic Guidance: Students and instructors are encouraged to adopt ergonomic practices in their learning and teaching environments. This includes recommendations on proper seating, screen placement, and lighting to minimize eye strain and physical discomfort.

3. Mental Well-being: Recognizing the importance of mental health, resources and support for stress management and mental well-being are made available to all participants. This includes tips on maintaining a healthy work-life balance and access to counseling services if needed.

4. Safety in Digital Spaces: To ensure a safe online learning experience, guidelines on digital etiquette, data protection, and cybersecurity are provided to all participants. This includes instructions on securing personal information and reporting any incidents of harassment or cyber threats.

5. Accessibility: Consistent with our Disabilities Policy, webinar sessions are made accessible to all participants, including those with disabilities. This includes providing captions for videos, accessible presentation materials, and ensuring our platforms are compatible with assistive technologies.

Implementation & Compliance:
All instructors are responsible for implementing this policy during their sessions, and students are encouraged to follow the guidelines for their health and safety. Feedback from participants is welcomed to continuously improve our health and safety practices.

Review:
This policy is reviewed annually to ensure it remains relevant and effective, taking into account new health and safety research, technologies, and participant feedback.

This policy aims to create a balanced and healthy online learning environment, enhancing the educational experience while ensuring the well-being of all participants.

Disabilities Policy

Commitment Statement:
GHAHealth.co.uk is committed to providing an inclusive and accessible learning environment for all students, including those with disabilities. Our goal is to enable equitable access to our online courses and resources, ensuring all learners can achieve their educational and professional objectives.

Accessibility Features:
1. Course Design: All courses are designed with accessibility in mind, incorporating flexible learning materials that can be adapted to various needs.
2. Assistive Technologies: Our platform supports the use of screen readers, magnification software, and speech recognition tools to facilitate learning for students with visual, auditory, or mobility impairments.
3. Adjustable Learning Pace: Students can adjust the pace of their learning, with options to extend course access and deadlines to accommodate individual needs.

Support Services:
1. Personalized Support: A dedicated support team is available to assist students with disabilities, offering personalized guidance and solutions to ensure a barrier-free learning experience.
2. Technical Assistance: Technical support is provided for accessing course materials and navigating the online learning platform.

Feedback and Continuous Improvement:
We actively seek feedback from our students to continuously improve our accessibility features and ensure our courses meet the diverse needs of all learners.

Requesting Accommodations:
Students requiring specific accommodations are encouraged to contact our support team at support@ghahealth.co.uk prior to commencing their course to discuss their needs and how we can best support their learning journey.

This policy reflects our commitment to inclusivity and accessibility, ensuring that all healthcare professionals, regardless of disabilities, can enhance their knowledge and skills through our CPD-accredited courses.